Help/Support
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Frequently asked questions
Still have questions that aren’t covered?
Contact our customer support today and get the answers you need.
To sign up for therapy sessions, simply fill out the form as a careseeker. We will match you with a suitable therapist, and you can then pay for a session and schedule an appointment.
If you’re looking for a friend, search for a friend using our filters. Once you find someone you like (a model), pay for their contact to become their friend (a baller). Models and ballers both have dashboards to manage their accounts.
If you’re seeking a serious relationship, sign up for a relationship. You can search for profiles, pay for contact, and reach out to the person. You have control over how you want to be seen and contacted, with a dedicated dashboard.
For therapy sessions, there isn’t a certification for completion. The focus is on providing the support you need. Feel free to ask your therapist about any specific documentation or progress tracking you may require.
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